Support
Questions and bugs go on GitHub. For help with a rollout, email support@nometria.com.
Where it goes
| What happened | Template | Include |
|---|---|---|
| It crashed, hung or contradicted the docs | Bug report | The command and its output, version, Python and OS. |
| It blocked something it shouldn't have, or allowed an attack | Wrong verdict | Trace id, rule id, policy pack and mode, and what was being checked. |
| It can't do something you need | Feature request | What you were governing and where it ran out. |
| A question, or is this the right tool | Discussions | Anything. Keeps the issue list to things to fix. |
| A vulnerability | Private report | Never a public issue. See the security page. |
Redact first
GitHub issues are public. Don't paste real prompts, tool arguments, documents or audit rows. Replace names, accounts, URLs and secrets with placeholders. For a wrong verdict, the trace id and rule id matter more than the message itself.
Response times
Issues and Discussions are answered on a best-effort basis, with no promised reply time. If you're rolling AgentFox out and need a named contact and priority on fixes, email us. That isn't priced yet; see pricing.
Before you ask
The quickstart and troubleshooting pages in the docs answer most setup questions.